As detailed during Council Meetings, as a public utility, Omni Fiber is now doing a fiber install inside of the corporation limits. Their project involves both aerial (pole to pole) and underground boring. It’s a very similar project to what Frontier/Verizon has done.
Omni Fiber has indicated that they will place door hangers at residences a minimum of 48 hours in advance of aerial or underground drilling.
Please understand that as a public utility, they have permission to work in the right of way and utility easements. They should seek you permission prior to coming onto private property.
For any issues you may have related to Omni Fiber, please contact them at: 855-382-0129 or visit: omnifiber.com/construction
At their request, please attempt to make contact with them first for any issues before calling Town Hall so that they can establish a specific complaint file.
We fully understand the inconveniences and disruptions caused by the Frontier/Verizon Project and then Omni Fiber coming in right after them (*full disclosure, we tried to hold off Omni Fiber for awhile to give the community some breathing room between projects, but we were sent multiple letters of “Notice of Intent to Sue” from Omni Fiber as they are a “public utility” and the “Village of Gibsonburg was not treating them fairly and impeding their ability to function as a public utility”*). Please keep in mind:
1. Omni Fiber should not be working on your private property without your consent to do so (The are permitted in any utility easements and in the boulevards) and they should not have any equipment on your property without your consent. If they are on your property and you did not give them permission to be on your property, you have the right to demand that they get off of your property.
2. Property damage issues caused by their project are their responsibility to make right in a timely manner.
While we are doing our absolute best to document and submit all issues that are called into Town Hall, Omni Fiber has requested that residents also contact them directly at 855-382-0129 or submit the issue through http://omnifiber.com/construction
Please help us by reaching out to Omni Fiber if you have any issues directly related to their project.